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Customized Employee Training Services and Materials

Employee training and education is not a cost. It is an investment in your Human Capital. The return on investment is higher employee productivity, innovation, and adaptability, coupled with lower turnover and compliance risks.

Modern employees need customized training to meet the unique needs of your organization during a time of rapid change and disruption.

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Qualifications

  • Bachelor's degree in Education

  • Award-winning public speaker

  • 25+ years of designing and delivering training materials to customers, employees, and trade groups.Toastmasters International public speaking course

  • Trained in both technical and creative writing styles

  • Well-versed in Employee Experience practices

  • Accredited small business consultant by AASBC

"John is creative, analytical, detail-oriented, focused on forward-thinking, and always up for collaboration."

-Brittni D.

Host Defense, Inc.

"an outstanding professional who combines experience, vision, and a genuine commitment to excellence."

-Taylor I.

ScanSource, Inc.

"A great person to work with. His casual and friendly demeanor is such that you are always at ease in his presence, and more often than not, in stitches."

Matt D.

Concentric Lighting, Inc.

"very easy to work with. John's work raised our level of confidence."

-Matthew O.

Patagonia Pure, LLC

Business People Applauding

We'll collaborate to develop and deliver customized educational materials to meet your organization's specific needs.

Professional Skills
(Soft Skills)

Promotes improved communications and team agility

  • Communication – writing professional emails, presentation skills, and active listening.

  • Collaboration & Teamwork – working across departments, respecting roles, contributing in meetings.

  • Problem-Solving & Critical Thinking – analyzing issues, suggesting solutions, and decision-making frameworks.

  • Time Management & Organization – prioritization, meeting deadlines, managing multiple tasks.

  • Adaptability & Learning Agility – the ability to take feedback, adapt to change, and learn quickly.

First-Time Managers or Management Team

Managers are not automatically great leaders. Strategic leadership has its own set of skills to maximize team productivity.

  • Transition to Management - Moving from “doing the work” to “enabling others to succeed.” The Role of the Manager and Common Pitfalls

  • Communication & Influence - Techniques for understanding employees and clients, presentation skills, delivering constructive feedback, conflict resolution, underperformance, and workplace issues.

  • Team Leadership & Motivation - How to assign tasks effectively without micromanaging, recognizing strengths and tailoring support, understanding group behavior, inclusion, and building trust.

  • Performance & Accountability - SMART goals, aligning team objectives with business priorities, Tracking Progress, holding people accountable, and employee recognition.

  • Time & Priority Management - Balancing Management and Work, Prioritization Tools,  time-blocking, agile task boards, managing meetings.

  • Emotional Intelligence & Self-Management - Self-awareness, stress & resilience, empathy in leadership, adaptability, staying calm and productive under pressure.

  • Strategic Thinking - Big Picture Awareness, problem-solving frameworks, decision-making models, and the efficient use of people and tools.

Career Development

Retain your top talent and prepare your next generation of leaders.

  • Goal Setting & Performance Management – how to set SMART goals, understand KPIs, and track progress.

  • Networking Skills – building relationships inside and outside the company.

  • Feedback & Coaching – how to accept and act on feedback, and how to ask for guidance.

  • Personal Branding – Social media presence, professional communication style.

Guides & Reference Tools

When training and education are delivered in written form.

  • New Employee Handbook

  • New product training

  • Tip sheets for customer-facing employees

  • Standard Operating Procedures (SOP)

  • Pitch decks

  • White papers

Let's chat!

Am I your training and education unicorn? Put me to the test! Schedule a complimentary call where we can confidentially discuss your organization's training and education needs.

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